Get in Touch
We're Here to Help
Questions about your order, the pad, or your dog's condition — we read every message personally and respond within 24 hours on business days.
Response Time
Within 24 hours
Mon–Fri · 9am–5pm AEST
We're based in Hurstville, NSW, Australia.
What we can help with
- Order tracking and delivery updates
- Questions about whether the pad suits your dog
- Usage guidance and session recommendations
- Returns, refunds, and warranty claims
- Wholesale and stockist enquiries
Send Us a Message
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